American Web Loan's reply to:

American Web Loan - Harrasment

Thank you for your feedback. We would like to speak with you about your concerns. Please contact us at feedback@americanwebloan.com at your earliest convenience.
ID
#1277919 Review #1277919 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Poor customer service

I have cintactwd this cimoany several times and tild them tk remove all my contact info.yet they keep calling.how can i stop them

American Web Loan - Friendly and easy to talk to

They helped me meet my need. They were friendly and easy to talk to. Betty J.
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1342414 Review #1342414 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Good customer service
American Web Loan's reply to:

American Web Loan - Response via chat

Thank you for your feedback. We would like to speak with you about your concerns. Please contact us at feedback@americanwebloan.com at your earliest convenience.
ID
#1255136 Review #1255136 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
questions not answered

I was trying to find out the interest rate for the loan and they will not give you any interest rate until you fill out the form with your social security number and bank information and employer information, which is a lot of information, they are not governed by your state laws, but the tribal laws and tribal commission, it is probably because of the interest rate they charge daily. The reason for asking these questions was a post I read on the BBB website, stating that they had borrowed $700 and made 6 payments and it only took $25 off the loan amount. After reading more review and chatting with them I decided not apply.

American Web Loan's reply to:

American Web Loan - DON'T FEEL TRAPPED

Thank you for your feedback. We would like to speak with you about your concerns. Please contact us at feedback@americanwebloan.com at your earliest convenience.
ID
#1105945 Review #1105945 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Poor customer service

We made bad decisions and have to live with them..don't let this stress you out it had me stressed out for a while but don't worry..explain to the bank what's going on have them look into it..they will help you as much as they can don't let these people get the best and as much as they want to say..it don't effect your credit because there are different laws and if you seriously were trying to pay it off and and couldnt afford no more it happens..don't let this stress you talk to ..it's a matter of time somebody will really look into this..stay blessed

American Web Loan - I got what they told me I would get

Unlike most of your reviews, they were very up front with me about their interest rates and the number of payments. They even went so far as to tell me that this should be a last resort and only to take the offer if I thought I could pay it off well before the scheduled payoff date. Yes, the astronomical interest sucks, but they were able to put the funds I needed in my account within hours...and that was with a credit score of less than 500!! Make sure you really need the money and have a plan to pay it off ASAP before taking the money, but changing your bank account so they can't get the payments you agreed to when taking their money...really? How can someone call someone else a crook while they are trying to not pay what they obligated themselves to. SMH. Just know what you are getting into before you get into it.
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1090633 Review #1090633 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Pros
  • Expediency of approval with low credit score
Reason of review
Good customer service
American Web Loan's reply to:

American Web Loan - Customer Care Review from New York City, New York

The experience you referenced is not one of our processes. We would like to speak with you to gather more information. Please contact us at feedback@americanwebloan.com. Thank you.
ID
#926099 Review #926099 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Poor customer service

I was decieved by the American web loan processor who was coached by another person I could hear I asked if the interest was as high as 25 percent and was not answered directly.they new perfectly well I didn't want to pay over three hundred percent