American Web Loan - Very informative

Shiela F. Even though I don't remember his name the representative was excellent. He gave me multiple options in paying off the loan and was very informative.
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1443722 Review #1443722 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Good customer service

American Web Loan - I always get answers

Representative was friendly, knowledgeable, and courteous. I always get answers and info that I need. They explain payoffs and do not leave you not knowing what the date and amount of your first payment will be. I am a returning customer and my info had not changed. They still had my loan approved and on its way the next business day to my bank. Pamela M.
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1411420 Review #1411420 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Good customer service
American Web Loan's reply to:

American Web Loan - Phone system cut me off 3 times without resolving my problem

We recently made contact with you and are currently working towards a resolution for your concerns. Thank you.
ID
#1403509 Review #1403509 is a subjective opinion of poster.
Service
American Web Loan Customer Care

I have been cut off from your phone service 3 times now. I am trying to talk to someone about my payment please have someone call me ASAP 812 577 4117 thank you

American Web Loan's reply to:

American web loan deposited $2000 dollars in my bank account

Thank you for your feedback. We attempted to contact you to discuss your concern. We would like to speak with you. Please contact us at feedback@americanwebloan.com at your earliest convenience.
ID
#1399797 Review #1399797 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Problems with payment

American web loan deposited 2000 dollars in my bank account without my authorization. I filled out an application with them.

But i didn't complete my application because of to much interest from them. But they still deposited the money in my bank account. I didn't provided them my bank account information. How they got my information?

I don't know. When i found out about that money in my bank account. I immediately called them. Asked them to get that money out of my bank account ASAP.

And they did it. But, two weeks later, after they grabbed their money. They withdraw money out of my bank account $126 dollars total. When they did that.

I called them again. This time, I was pissed off.

And told them that, what they are doing is illegal. I also told them that I was going to find myself an attorney. To filled a lawsuit against them.

Well, this is my story about American web loan. My advice to everyone is. Be careful with this financial institution.

They are scammers. All they want is money from us, from people.

American Web Loan - Always friendly

I’ve been a customer for a few years now... Whenever I have questions or need a loan customer service personally answer all my questions with upmost respect. They are always friendly... :) Debra H.
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1411417 Review #1411417 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Good customer service

American Web Loan - 100%

Ben is really a good man and I appreciate his concern. He took care of me 100% to my satisfaction. Patrick T.
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1411414 Review #1411414 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Good customer service
American Web Loan's reply to:

American Web Loan - Fraud

We recently had contact with you. Through previous conversations it was explained how to save on interest as well as saving on the cost of the loan. We are more than happy to assist you with expediting the repayment of your loan. Please contact us with additional questions or payment options at 877-860-7171.
ID
#1363903 Review #1363903 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Cons
  • Worst lender ever
Reason of review
Pricing issue
Preferred solution
Price reduction
Update by user Sep 23, 2018

Beware of the shark. Here it comes in the form of AWL.

They bite hard and fast without warning. AWL will put you in a concession without coming back to life.

They are the Michael Myers of loans. So make you have your snake repellent ready.

Original review posted by user Sep 23, 2018

I called to make a loan for an emergency situation. AWL is charging way to much for 900 dollar loan.

When I suppose to finish I would have paid well over 3000 dollars. Help I don't know what to do. I'm thinking of contacting a lawyer. This is outrageous.

No way I should be paying that much back on a loan. BBB should also get involved.

American Web Loan - Did the calculations

The representative explained all information to help me understand my payment options. She even did the calculations with me. Shane F.
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1411402 Review #1411402 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Good customer service

American Web Loan - Most helpful

I had an emergency that came up yesterday and I was requesting a payment be deferred. The individual helping me was most helpful in arranging the deferment.
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1342429 Review #1342429 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Good customer service

American Web Loan - Your rep

I felt very comfortable with the information provided for my questions asked by your rep. Pat G.
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1342427 Review #1342427 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Good customer service

American Web Loan - Payoff

The rep took time to calculate my payoff, and advised me on how I can make the payoff date sooner by making a one-time payment.
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1342426 Review #1342426 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Good customer service

American Web Loan - Fantastic job

The agent was kind, patient, and efficient. She answered my questions and resolved my issue. The agent stayed calm and professional even when I was not. She did a fantastic job solving the problem.
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1342424 Review #1342424 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Good customer service

American Web Loan was very honest

Great customer service and very simple application process. American Web Loan was very honest about loan, interest, and the importance of early repayment if possible to save money. Velma E.
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1342423 Review #1342423 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Good customer service

American Web Loan - I thank AWL

The agent helped me get a lower rate for my payments that help me to be comfortable paying my bill on time. I thank AWL for helping people like me. Vanessa P
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1342420 Review #1342420 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Good customer service

American Web Loan - I can count on you

I liked it because I know I can count on you when I need it most. Thank you. Ramon M.
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Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1342416 Review #1342416 is a subjective opinion of poster.
Service
American Web Loan Customer Care
Reason of review
Good customer service