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AWL Inc. dba American Web Loan provides customers with convenient online financial solutions at www.americanwebloan.com. AWL’s loans are subject to terms and conditions, and not all applicants will qualify. Loans are not available in all states. New customers must be able to satisfy general eligibility requirements for underwriting approval. Returning customers who have received a pre-approved offer or offer code must continue to be able to satisfy the preselection criteria as shown in their offer. AWL is owned and operated by the Otoe-Missouria Tribe of Indians (the "Tribe") and was conceived as part of the Tribe's economic development program. Revenue from AWL goes to fund Tribal community programs including elder service, education, after school programs, improved housing and infrastructure, and public safety. AWL is licensed under the Tribe’s Consumer Financial Services Ordinance and regulated by the Otoe-Missouria Consumer Finance Services Regulatory Commission, which regulates all consumer financial services conducted from the Otoe-Missouria Tribe of Indians' reservation in Oklahoma.

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Aug 22, 2018 testimonial

Most helpful

I had an emergency that came up yesterday and I was requesting a payment be deferred. The individual helping me was most helpful in arranging the deferment.

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#1342429

Reason of review

Good customer service

Aug 22, 2018

American Web Loan's reply to:

New customer

We appreciate all feedback. If you would like more information about a loan, please contact us at 1-877-860-7171.

author's review

#1334636

Aug 20, 2018 Shizue Ezv

New Reviewer

I aim a new customer and I have been pre approval

Aug 06, 2018 testimonial

Your rep

I felt very comfortable with the information provided for my questions asked by your rep. Pat G.

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#1342427

Reason of review

Good customer service

Aug 09, 2018

American Web Loan's reply to:

Marketer

We have attempted to contact you to discuss your concern. The phone number you referenced is not one of ours; we would like to speak with you to gather more information. Thank you.

author's review

#1319810

Aug 02, 2018 Joe D Umk

New Reviewer

Hello! I had a marketer call me from your company (817) 733-****. He had a really bad accent. I told him that he dialed a business number and would like to be removed from the call list. I then stated I was not interested in anything he had to sell. He stopped me quickly and said he was not selling me anything and then called me an "asshole and said I need to be a little more respectful", then he hung up the phone.

I come from sales in the telecommunications field and do not treat my customers this way. What he did was very unprofessional and should be relieved of his position. Unfortunately, I did not get a name of the sales rep that called me. The call happened quickly.

Thanks kindly,

Joe Dousharm

817.733.0883

Aug 02, 2018 testimonial

Payoff

The rep took time to calculate my payoff, and advised me on how I can make the payoff date sooner by making a one-time payment.

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#1342426

Reason of review

Good customer service

Jul 19, 2018 testimonial

Fantastic job

The agent was kind, patient, and efficient. She answered my questions and resolved my issue. The agent stayed calm and professional even when I was not. She did a fantastic job solving the problem.

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#1342424

Reason of review

Good customer service

Aug 31, 2018

American Web Loan's reply to:

This has to be fraud - DO NOT DO THE LOAN

Thank you for your feedback. We would like to speak with you about your concerns. Please contact us at feedback@americanwebloan.com at your earliest convenience.

author's review

#1305967

Jul 17, 2018 User1305967

Got an offer in the mail for $2000 loan so I provided them my information. They didn't have the terms and conditions available for me to read until I got my account information after I was approved.

I immediately called their customer service department and cancelled the loan because it was a 200% interest, yes, really. They were going to make me pay back an additional $10,000 on top of the $2000.

To say the least I cancelled the loan because I hadn't received the money. I'm still waiting for the fallout. After they cancel the loan i'm going to block them.

If they try anything underhanded i'm going to bring fraud charges against them.

1 comment

Jul 23, 2018 PissedConsumer1524711 #1524711

Because it helps me stay away from inappropriate loans

0 0

Jul 16, 2018 testimonial

American Web Loan was very honest

Great customer service and very simple application process. American Web Loan was very honest about loan, interest, and the importance of early repayment if possible to save money. Velma E.

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#1342423

Reason of review

Good customer service

Aug 31, 2018

American Web Loan's reply to:

Ripoff

Thank you for your feedback. We would like to speak with you about your concerns. Please contact us at feedback@americanwebloan.com at your earliest convenience.

author's review

#1299038

Jul 09, 2018 User1299038

so I borrowed 300 in March and they take payment out of my checking automatically. After reviewing my online account with them and looking to see how much of my payment went to principal I became irate.

So Since April 5th they auto withdraw at like 108 and some change and only 18.00 up until June has gone to principal. called and found that the interest rate is 696% and that is why, so I have paid the loan off totally today so you would think I would get back some of the interest they have taken which of almost 500.00.

Stay away from them they are crooks and pretty much laugh at you when you call

Aug 31, 2018

American Web Loan's reply to:

Scammers

Thank you for your feedback. We would like to speak with you about your concerns. Please contact us at feedback@americanwebloan.com at your earliest convenience.

author's review

#1297308

Jul 06, 2018 User1297308

They made it seem like I would pay off the loan in 6 payments! When I seen they charged me a 7 th time I realized that they are charging me 6 months!

so I am at 12 payments! I paid off the loan and more and the principal has only dropped 400 after making 7 payments of $400

1 comment

Aug 06, 2018 PissedConsumer1533410 #1533410

Don’t ever get a loan from them. They don’t show you the terms till after u accept. I thought I was paying 6 payments but no it’s 6 months and I’m paying back 1900 off a $700 loan.

0 0

Jul 05, 2018 testimonial

Loans with reasonable payment options

It is easy to apply and receive funds along with easy payment options. The interest rate for returning customers could be lower, but they provide loans with reasonable payment options and flexible payment terms. Therese

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#1342421

Reason of review

Good customer service

Aug 31, 2018

American Web Loan's reply to:

Pissed

Thank you for your feedback. We would like to speak with you about your concerns. Please contact us at feedback@americanwebloan.com at your earliest convenience.

author's review

#1292485

Jun 30, 2018 User1292485

3 payments have been taken out of our account since we got the loan less than a month ago! And our contract doesn't match theirs!

Aug 31, 2018

American Web Loan's reply to:

Pissed and overdrafted

Thank you for your feedback. We would like to speak with you about your concerns. Please contact us at feedback@americanwebloan.com at your earliest convenience.

author's review

#1292483

Jun 30, 2018 User1292483

My husband decided to get a loan, we received our money on the 13th of June 2018, there has been 3 payments taken out of our account since then! 22nd, 26th and 29th of June, they said our payments are weekly, but our contract said monthly!

Aug 31, 2018

American Web Loan's reply to:

BEWARE!!

Thank you for your feedback. We would like to speak with you about your concerns. Please contact us at feedback@americanwebloan.com at your earliest convenience.

author's review

#1292301

Jun 30, 2018 User1292301

Deceptive, ambiguous disclosure of terms, nearly ruined my family. Would have been WAY BETTER OFF NOT TAKING THE LOAN.

Jun 27, 2018 testimonial

I thank AWL

The agent helped me get a lower rate for my payments that help me to be comfortable paying my bill on time. I thank AWL for helping people like me. Vanessa P

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#1342420

Reason of review

Good customer service

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