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AWL Inc. dba American Web Loan provides customers with convenient online financial solutions at www.americanwebloan.com. AWL’s loans are subject to terms and conditions, and not all applicants will qualify. Loans are not available in all states. New customers must be able to satisfy general eligibility requirements for underwriting approval. Returning customers who have received a pre-approved offer or offer code must continue to be able to satisfy the preselection criteria as shown in their offer. AWL is owned and operated by the Otoe-Missouria Tribe of Indians (the "Tribe") and was conceived as part of the Tribe's economic development program. Revenue from AWL goes to fund Tribal community programs including elder service, education, after school programs, improved housing and infrastructure, and public safety. AWL is licensed under the Tribe’s Consumer Financial Services Ordinance and regulated by the Otoe-Missouria Consumer Finance Services Regulatory Commission, which regulates all consumer financial services conducted from the Otoe-Missouria Tribe of Indians' reservation in Oklahoma.

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Nov 20, 2018

American Web Loan's reply to:

Phone system cut me off 3 times without resolving my problem

We recently made contact with you and are currently working towards a resolution for your concerns. Thank you.

author's review

#1403509

Nov 19, 2018 Nadyne Krf

New Reviewer

I have been cut off from your phone service 3 times now. I am trying to talk to someone about my payment please have someone call me ASAP 812 577 **** thank you

Nov 15, 2018 testimonial

Thanks again!

Super thankful for the approval!! Plus I applied at like 8pm at night the Tuesday before Thanksgiving and was worried because of the holiday that I wouldn't receive the money till Friday but I was mistaken. The money was deposited like 4pm on Wednesday!!! Thanks again!! Sasha B.

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#1411418

Reason of review

Fast order processing

Nov 14, 2018

American Web Loan's reply to:

American web loan deposited $2000 dollars in my bank account

Thank you for your feedback. We attempted to contact you to discuss your concern. We would like to speak with you. Please contact us at feedback@americanwebloan.com at your earliest convenience.

author's review

#1399797

Nov 13, 2018 Juan h Sry

New Reviewer

American web loan deposited 2000 dollars in my bank account without my authorization. I filled out an application with them.

But i didn't complete my application because of to much interest from them. But they still deposited the money in my bank account. I didn't provided them my bank account information. How they got my information?

I don't know. When i found out about that money in my bank account. I immediately called them. Asked them to get that money out of my bank account ASAP.

And they did it. But, two weeks later, after they grabbed their money. They withdraw money out of my bank account $126 dollars total. When they did that.

I called them again. This time, I was pissed off.

And told them that, what they are doing is illegal. I also told them that I was going to find myself an attorney. To filled a lawsuit against them.

Well, this is my story about American web loan. My advice to everyone is. Be careful with this financial institution.

They are scammers. All they want is money from us, from people.

Nov 09, 2018 testimonial

Always friendly

I’ve been a customer for a few years now... Whenever I have questions or need a loan customer service personally answer all my questions with upmost respect. They are always friendly... :) Debra H.

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#1411417

Reason of review

Good customer service

Nov 02, 2018 testimonial

100%

Ben is really a good man and I appreciate his concern. He took care of me 100% to my satisfaction. Patrick T.

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#1411414

Reason of review

Good customer service

Oct 29, 2018 testimonial

Quick and easy

I didn't have any problems; it was quick and easy. Thank you so much. I really need it and it was right on time. Nicole H.

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#1411411

Reason of review

Fast order processing

Oct 18, 2018 testimonial

Works with me

This is the best loan company that works with me during the crisis time I am going through. Darlene H.

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#1411410

Reason of review

Good quality

Oct 22, 2018

American Web Loan's reply to:

Ripoff com

We are in receipt of your recent feedback. Our records indicate we have provided you with detailed information regarding our product. If you have any additional questions or would like more information on how to expedite the repayment of your loan saving on interest, please contact us at feedback@americanwebloan.com or call us at 877-860-7171.

author's review

#1383585

Oct 16, 2018 kevin j Gch

New Reviewer

I got a loan from America we loan and I made three payments but every time I check the balance of the loan it stays the same and never goes down . When I call them there telling me that the interest on my account is $25 a day .

So this mean unless I pay off the loan I’ll never stop paying it off and it will only go up and the loan balance will be touched by my twice a month payment . Can’t believe it

Oct 06, 2018 testimonial

Was treated with respect

Everything was done well by explaining my options of paying off my loan. They made sure I understood it well and made sure I was ok. I felt very comfortable and was treated with respect nothing to complain about. Yvonne G.

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#1411407

Reason of review

Good customer service

Sep 30, 2018 testimonial

Thanks AWL!

The whole process from the beginning to the end was fast and efficient. The representatives that brought clarity on the several phone calls I placed in to check the status on my loan were very fast, simple, and knowledgeable. Overall kind, courteous and again simple. Thanks AWL! Isaac R.

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#1411406

Reason of review

Fast order processing

Sep 28, 2018

American Web Loan's reply to:

Horrendous rude

American Web Loan is not associated with any company that would exhibit the practices you have mentioned. Unfortunately, we are not able to address any concerns for any company not affiliated with American Web Loan. If you have any questions or concerns pertaining to American Web Loan, please contact us at 877-860-7171.

author's review

#1366526

Sep 26, 2018 Olivia K Mrm

New Reviewer

If I had taken a loan out from this company why would it take a whole year for you to contact me about not paying this is ridiculous just found out that this company was taking money out from my checking account and that's why it was negative and I closed it...after asking to be sent paperwork he denied me saying we already have when I clearly have received none....wow just wow maybe get your things in order before I get a harassing call from a male employee who does not know how to understand customer service...to be threatened about a malicious event and be told I better have a lawyer because were going to sure the *** out of you is uncalled for.

Sep 25, 2018

American Web Loan's reply to:

Fraud

We recently had contact with you. Through previous conversations it was explained how to save on interest as well as saving on the cost of the loan. We are more than happy to assist you with expediting the repayment of your loan. Please contact us with additional questions or payment options at 877-860-7171.

author's review

#1363903

Sep 23, 2018 Madonna C Xnl

New Reviewer

Update by user Sep 23, 2018

Beware of the shark. Here it comes in the form of AWL.

They bite hard and fast without warning. AWL will put you in a concession without coming back to life.

They are the Michael Myers of loans. So make you have your snake repellent ready.

Original review posted by user Sep 23, 2018

I called to make a loan for an emergency situation. AWL is charging way to much for 900 dollar loan.

When I suppose to finish I would have paid well over 3000 dollars. Help I don't know what to do. I'm thinking of contacting a lawyer. This is outrageous.

No way I should be paying that much back on a loan. BBB should also get involved.

Sep 13, 2018 testimonial

Knowledgeable courteous and professional

Although the interest rate is extreme the reps are very knowledgeable courteous and professional. So if needed on an emergency bases I will reach out again. I have already referred y’all to several of my friends in the event they need funds on short notice. Joy M.

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#1411404

Reason of review

Good customer service

Sep 10, 2018

American Web Loan's reply to:

Fraud/ IDENTITY THEFT

Thank you for your recent feedback. We appreciate you voicing your concerns and would like to help to resolve them. One of our team members attempted to contact you. However, we were not able to reach you. Please contact our offices at your earliest convenience so that we may discuss some options and come up with a resolution. We can be reached at 877-860-7171

author's review

#1350508

Sep 08, 2018 Heather J Qeg

New Reviewer

Someone is using my email old address old phone number and social and taking out loans. I call when I get an email notification advise it’s fraud and that I didn’t request a loan they apologize say the loan is declined yet now I see they are approving the loans! Now I have to go to the authorities along with the credit bureaus again and file identity theft

Sep 03, 2018 testimonial

Did the calculations

The representative explained all information to help me understand my payment options. She even did the calculations with me. Shane F.

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#1411402

Reason of review

Good customer service

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