Welcome to the American Web Loan Community
349
Company
responses
63
Customer
testimonials
AWL Inc. dba American Web Loan provides customers with convenient online financial solutions at www.americanwebloan.com. AWL’s loans are subject to terms and conditions, and not all applicants will qualify. Loans are not available in all states. New customers must be able to satisfy general eligibility requirements for underwriting approval. Returning customers who have received a pre-approved offer or offer code must continue to be able to satisfy the preselection criteria as shown in their offer.
AWL is owned and operated by the Otoe-Missouria Tribe of Indians (the "Tribe") and was conceived as part of the Tribe's economic development program. Revenue from AWL goes to fund Tribal community programs including elder service, education, after school programs, improved housing and infrastructure, and public safety.
AWL is licensed under the Tribe’s Consumer Financial Services Ordinance and regulated by the Otoe-Missouria Consumer Finance Services Regulatory Commission, which regulates all consumer financial services conducted from the Otoe-Missouria Tribe of Indians' reservation in Oklahoma.
Testimonial
Elena K Hpy
knowledgeable and courteous
Both of the people I spoke with were knowledgeable and courteous. Everything was thoroughly explained and they thanked me for being a customer. – Shelly F
Reason of review:
Good customer service
Testimonial
Elena K Hpy
great information
Because the agent provided great information it helped me save over $200 in fees. – Quentin D
Reason of review:
Good customer service
Testimonial
Elena K Hpy
the best solution
The agent listened to my situation and found the best solution to helping me out. It was greatly appreciated – Kimberly S
Reason of review:
Good customer service
Testimonial
Yanina D
Thank you, everyone
Therrien and your whole team of workers were patient and understanding of my problem trying to get online and retrieving my password and user name. Also for accepting my apology of my misunderstanding of my payment. He was willing to help me resolve my issue and set up a payment that would work better for me. Thank you, everyone. I so appreciate your help in my time of desperation. May God richly bless you all. Thank you so much. - R. Davis
Reason of review:
Good customer service
Testimonial
Elena K Hpy
provided with an option
The operator provided me with an option in this hard times I’m going through – Rodney J.
Reason of review:
Good customer service
Testimonial
Elena K Hpy
Will help me plan
Satoko Y. She clearly and kindly explained how the additional payments are applied to the interest and the principal. With the information she provided, it will help me plan to pay off the loan sooner
Reason of review:
Good customer service
Testimonial
Elena K Hpy
explained in detail
Jose M. Staff was very good and explained in detailed how program works and how to manage account by lowering your payments
Reason of review:
Good customer service
American Web Loan's reply to: Consumer beware company does not care if given misinformation by their customer service representative
author's review
Testimonial
Elena K Hpy
No frustration
Ariet O. The guy answered all of my questions nicely without no frustration and explains it very well.
Reason of review:
Good customer service
Testimonial
Elena K Hpy
Professional
Leslie C. Representative was friendly, professional and answered my questions patiently while taking the time to explain.
Reason of review:
Good customer service
Testimonial
Elena K Hpy
Great and fast
Sallie O. This loan was hassle free. This is so appreciated. Hard working people... The promptness of the transaction was great and fast, which in turn eased my mind
Reason of review:
Good quality
American Web Loan's reply to: Excellent
author's review
Testimonial
Elena K Hpy
Very professional
Gary G. Complete knowledge at hand, quick response, very professional, very pleasant to talk too.
Reason of review:
Good customer service
Testimonial
Elena K Hpy
Very informative
Shiela F. Even though I don't remember his name the representative was excellent. He gave me multiple options in paying off the loan and was very informative.
Reason of review:
Good customer service
American Web Loan's reply to: I need to speak to someone
author's review
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel
American Web Loan