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AWL Inc. dba American Web Loan provides customers with convenient online financial solutions at www.americanwebloan.com. AWL’s loans are subject to terms and conditions, and not all applicants will qualify. Loans are not available in all states. New customers must be able to satisfy general eligibility requirements for underwriting approval. Returning customers who have received a pre-approved offer or offer code must continue to be able to satisfy the preselection criteria as shown in their offer. AWL is owned and operated by the Otoe-Missouria Tribe of Indians (the "Tribe") and was conceived as part of the Tribe's economic development program. Revenue from AWL goes to fund Tribal community programs including elder service, education, after school programs, improved housing and infrastructure, and public safety. AWL is licensed under the Tribe’s Consumer Financial Services Ordinance and regulated by the Otoe-Missouria Consumer Finance Services Regulatory Commission, which regulates all consumer financial services conducted from the Otoe-Missouria Tribe of Indians' reservation in Oklahoma.

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testimonial Dec 30, 2018

No frustration

Ariet O. The guy answered all of my questions nicely without no frustration and explains it very well.

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#1443725

Service

American Web Loan Customer Care

Reason of review

Good customer service

testimonial Dec 28, 2018

Professional

Leslie C. Representative was friendly, professional and answered my questions patiently while taking the time to explain.

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#1443720

Service

American Web Loan Customer Care

Reason of review

Good customer service

testimonial Dec 21, 2018

Great and fast

Sallie O. This loan was hassle free. This is so appreciated. Hard working people... The promptness of the transaction was great and fast, which in turn eased my mind

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#1443719

Service

American Web Loan Loan

Reason of review

Good quality

Dec 21, 2018

American Web Loan's reply to:

Excellent

Thank you for your feedback, and thank you for choosing American Web Loan!

author's review

#1429189

Dec 20, 2018 User1429189

Representative answered all of my questions in a timely and satisfactory manner.

testimonial Dec 05, 2018

Very professional

Gary G. Complete knowledge at hand, quick response, very professional, very pleasant to talk too.

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#1443718

Service

American Web Loan Customer Care

Reason of review

Good customer service

testimonial Dec 04, 2018

Very informative

Shiela F. Even though I don't remember his name the representative was excellent. He gave me multiple options in paying off the loan and was very informative.

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#1443722

Service

American Web Loan Customer Care

Reason of review

Good customer service

Nov 30, 2018

American Web Loan's reply to:

I need to speak to someone

Thank you for your feedback. We attempted to reach you and would like to speak with you about your concerns. Please contact us at 1-877-860-7171 at your earliest convenience.

author's review

#1410412

Service

American Web Loan Loan

Nov 29, 2018 Quavon

Update by user Nov 29, 2018

This was only a 300 dollar loan and I’m still paying on it for 3 months every two weeks at $89.56 this is ridiculous and I know this loan should be paid in full by now

Original review posted by user Nov 29, 2018

Why am I still paying a loan from August 23 up till November 29 every two weeks

testimonial Nov 21, 2018

I always get answers

Representative was friendly, knowledgeable, and courteous. I always get answers and info that I need. They explain payoffs and do not leave you not knowing what the date and amount of your first payment will be. I am a returning customer and my info had not changed. They still had my loan approved and on its way the next business day to my bank. Pamela M.

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#1411420

Service

American Web Loan Customer Care

Reason of review

Good customer service

Nov 20, 2018

American Web Loan's reply to:

Phone system cut me off 3 times without resolving my problem

We recently made contact with you and are currently working towards a resolution for your concerns. Thank you.

author's review

#1403509

Service

American Web Loan Customer Care

Nov 19, 2018 Nadyne

I have been cut off from your phone service 3 times now. I am trying to talk to someone about my payment please have someone call me ASAP 812 577 **** thank you

testimonial Nov 15, 2018

Thanks again!

Super thankful for the approval!! Plus I applied at like 8pm at night the Tuesday before Thanksgiving and was worried because of the holiday that I wouldn't receive the money till Friday but I was mistaken. The money was deposited like 4pm on Wednesday!!! Thanks again!! Sasha B.

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#1411418

Service

American Web Loan Loan

Reason of review

Fast order processing

Nov 14, 2018

American Web Loan's reply to:

American web loan deposited $2000 dollars in my bank account

Thank you for your feedback. We attempted to contact you to discuss your concern. We would like to speak with you. Please contact us at feedback@americanwebloan.com at your earliest convenience.

author's review

#1399797

Service

American Web Loan Customer Care

Nov 13, 2018 Juan h

American web loan deposited 2000 dollars in my bank account without my authorization. I filled out an application with them.

But i didn't complete my application because of to much interest from them. But they still deposited the money in my bank account. I didn't provided them my bank account information. How they got my information?

I don't know. When i found out about that money in my bank account. I immediately called them. Asked them to get that money out of my bank account ASAP.

And they did it. But, two weeks later, after they grabbed their money. They withdraw money out of my bank account $126 dollars total. When they did that.

I called them again. This time, I was pissed off.

And told them that, what they are doing is illegal. I also told them that I was going to find myself an attorney. To filled a lawsuit against them.

Well, this is my story about American web loan. My advice to everyone is. Be careful with this financial institution.

They are scammers. All they want is money from us, from people.

testimonial Nov 09, 2018

Always friendly

I’ve been a customer for a few years now... Whenever I have questions or need a loan customer service personally answer all my questions with upmost respect. They are always friendly... :) Debra H.

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#1411417

Service

American Web Loan Customer Care

Reason of review

Good customer service

testimonial Nov 02, 2018

100%

Ben is really a good man and I appreciate his concern. He took care of me 100% to my satisfaction. Patrick T.

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#1411414

Service

American Web Loan Customer Care

Reason of review

Good customer service

testimonial Oct 29, 2018

Quick and easy

I didn't have any problems; it was quick and easy. Thank you so much. I really need it and it was right on time. Nicole H.

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#1411411

Service

American Web Loan Loan

Reason of review

Fast order processing

testimonial Oct 18, 2018

Works with me

This is the best loan company that works with me during the crisis time I am going through. Darlene H.

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#1411410

Reason of review

Good quality

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

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