Great and fast

Sallie O. This loan was hassle free. This is so appreciated. Hard working people... The promptness of the transaction was great and fast, which in turn eased my mind
View full review
Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1443719 Review #1443719 is a subjective opinion of poster.
Reason of review
Good quality
American Web Loan's reply to:

Excellent

Thank you for your feedback, and thank you for choosing American Web Loan!
ID
#1429189 Review #1429189 is a subjective opinion of poster.

Representative answered all of my questions in a timely and satisfactory manner.

Very professional

Gary G. Complete knowledge at hand, quick response, very professional, very pleasant to talk too.
View full review
Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1443718 Review #1443718 is a subjective opinion of poster.
Reason of review
Good customer service

Very informative

Shiela F. Even though I don't remember his name the representative was excellent. He gave me multiple options in paying off the loan and was very informative.
View full review
Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1443722 Review #1443722 is a subjective opinion of poster.
Reason of review
Good customer service
American Web Loan's reply to:

I need to speak to someone

Thank you for your feedback. We attempted to reach you and would like to speak with you about your concerns. Please contact us at 1-877-860-7171 at your earliest convenience.
ID
#1410412 Review #1410412 is a subjective opinion of poster.
Reason of review
Poor customer service
Update by user Nov 29, 2018

This was only a 300 dollar loan and I’m still paying on it for 3 months every two weeks at $89.56 this is ridiculous and I know this loan should be paid in full by now

Original review posted by user Nov 29, 2018

Why am I still paying a loan from August 23 up till November 29 every two weeks

I always get answers

Representative was friendly, knowledgeable, and courteous. I always get answers and info that I need. They explain payoffs and do not leave you not knowing what the date and amount of your first payment will be. I am a returning customer and my info had not changed. They still had my loan approved and on its way the next business day to my bank. Pamela M.
View full review
Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1411420 Review #1411420 is a subjective opinion of poster.
Reason of review
Good customer service
American Web Loan's reply to:

Phone system cut me off 3 times without resolving my problem

We recently made contact with you and are currently working towards a resolution for your concerns. Thank you.
ID
#1403509 Review #1403509 is a subjective opinion of poster.

I have been cut off from your phone service 3 times now. I am trying to talk to someone about my payment please have someone call me ASAP 812 577 4117 thank you

Thanks again!

Super thankful for the approval!! Plus I applied at like 8pm at night the Tuesday before Thanksgiving and was worried because of the holiday that I wouldn't receive the money till Friday but I was mistaken. The money was deposited like 4pm on Wednesday!!! Thanks again!! Sasha B.
View full review
Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1411418 Review #1411418 is a subjective opinion of poster.
Reason of review
Fast order processing
American Web Loan's reply to:

American web loan deposited $2000 dollars in my bank account

Thank you for your feedback. We attempted to contact you to discuss your concern. We would like to speak with you. Please contact us at feedback@americanwebloan.com at your earliest convenience.
ID
#1399797 Review #1399797 is a subjective opinion of poster.
Reason of review
Problems with payment

American web loan deposited 2000 dollars in my bank account without my authorization. I filled out an application with them.

But i didn't complete my application because of to much interest from them. But they still deposited the money in my bank account. I didn't provided them my bank account information. How they got my information?

I don't know. When i found out about that money in my bank account. I immediately called them. Asked them to get that money out of my bank account ASAP.

And they did it. But, two weeks later, after they grabbed their money. They withdraw money out of my bank account $126 dollars total. When they did that.

I called them again. This time, I was pissed off.

And told them that, what they are doing is illegal. I also told them that I was going to find myself an attorney. To filled a lawsuit against them.

Well, this is my story about American web loan. My advice to everyone is. Be careful with this financial institution.

They are scammers. All they want is money from us, from people.

Always friendly

I’ve been a customer for a few years now... Whenever I have questions or need a loan customer service personally answer all my questions with upmost respect. They are always friendly... :) Debra H.
View full review
Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1411417 Review #1411417 is a subjective opinion of poster.
Reason of review
Good customer service

100%

Ben is really a good man and I appreciate his concern. He took care of me 100% to my satisfaction. Patrick T.
View full review
Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1411414 Review #1411414 is a subjective opinion of poster.
Reason of review
Good customer service

Quick and easy

I didn't have any problems; it was quick and easy. Thank you so much. I really need it and it was right on time. Nicole H.
View full review
Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1411411 Review #1411411 is a subjective opinion of poster.
Reason of review
Fast order processing

Works with me

This is the best loan company that works with me during the crisis time I am going through. Darlene H.
View full review
Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1411410 Review #1411410 is a subjective opinion of poster.
Reason of review
Good quality
American Web Loan's reply to:

Ripoff com

We are in receipt of your recent feedback. Our records indicate we have provided you with detailed information regarding our product. If you have any additional questions or would like more information on how to expedite the repayment of your loan saving on interest, please contact us at feedback@americanwebloan.com or call us at 877-860-7171.
ID
#1383585 Review #1383585 is a subjective opinion of poster.
Reason of review
Problems with payment

I got a loan from America we loan and I made three payments but every time I check the balance of the loan it stays the same and never goes down . When I call them there telling me that the interest on my account is $25 a day .

So this mean unless I pay off the loan I’ll never stop paying it off and it will only go up and the loan balance will be touched by my twice a month payment . Can’t believe it

Was treated with respect

Everything was done well by explaining my options of paying off my loan. They made sure I understood it well and made sure I was ok. I felt very comfortable and was treated with respect nothing to complain about. Yvonne G.
View full review
Testimonial

American Web Loan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1411407 Review #1411407 is a subjective opinion of poster.
Reason of review
Good customer service